Frequently Asked Questions
Do you accommodate last-minute orders?
In order to guarantee delivery time and meal selection, we ask that you place your order no later than 3:00 p.m. the day prior to the event. However, we pride ourselves on being able to accommodate last-minute orders, and we are almost always able to provide service even when given just a few hours of notice.
What is your delivery window?
When you place a catering order you provide us with your “Eating Time,” which is the latest time by which you require meal setup completed. We will then deliver between one hour - and fifteen minutes - prior to your eating time, to assure setup is completed by your eating time. For example, if you provide us with an 11:30 a.m. “Eating Time,” we will deliver between 10:30 a.m. and 11:15 a.m., to assure setup by 11:30 a.m. Delivery time for events that are larger in size or that require extended setup will be determined as appropriate.
Do you recommend any particular venues?
Azzara’s Gourmet Catering operates the Tustin Banquet Center, a beautiful Mediterranean-style villa centrally located in the City of Tustin. The Tustin Banquet Center can accommodate events of up to 300 people and is an ideal location for weddings, quinceaneras, anniversary parties, corporate functions, bridal/baby showers and many other types of events.
Can you provide tables, chairs, linens and other rental items?
We can provide tables, chairs, linens, gas heaters, barbeques, canopies, tents, entertainment, security service, and just about anything else your event requires.
Can you provide servers, chefs and bartenders?
We can provide any necessary serving, chef and/or bartending personnel. We are also licensed to provide off-site alcohol service.
Do you provide serviceware and eating utensils?
Deliveries include all serviceware necessary for serving the ordered food items, as well as disposable plates, forks, knives and napkins.
Is there a minimum order requirement?
Most orders require a $100 minimum purchase, prior to sales tax and delivery. Higher minimums may apply to evening, weekend, or long-distance orders.
What happens if I need to cancel my catering order?
For standard corporate events (that is, events not requiring special services or products), we allow cancellation without penalty until 4:00pm the day prior to the event. Cancellations occurring after 4:00 p.m. the day prior to the event are assessed the full charge.
Do you have a delivery charge?
Every delivery is assessed a reasonable delivery charge that is based primarily on the delivery location. However, when multiple deliveries are made to the same location at the same time, only one delivery charge is assessed.
What methods of payment do you accept?
We accept all major credit cards, cash, company and personal checks. For corporate clients, we allow payment to be made within thirty (30) days of the event. For private parties, full payment must be made no later than five (5) days prior to the event.
What are your delivery boundaries?
We deliver to all cities within Orange County and the Inland Empire, as well as Long Beach and portions of San Diego and Los Angeles.